Of course you can keep your keys, you are not obliged to hand them over to us.
We never move our customers’ cars, unless they request this.
Our carpark is completely covered, secured by guards and is monitored by surveillance cameras.
It is strongly advised to arrive in sufficient time before the scheduled take-off of your plane. We advise you to arrive 2.30 hours before your take-off if you are departing for a European destination and 3.30 hours before your flight if you are departing for a non-European destination.
You can easily cancel your reservation via the confirmation e-mail which you received.
Times Parking is open 24/7.
You can simply call the number 0032 494 99 23 82 when you arrive and our shuttle will come to pick you up as soon as possible.
During your online reservation, your reservation confirmation appears on your screen and you also receive it by e-mail.
You are not obliged to print out your reservation. You can present it on your Smartphone or tell us the reservation number when you arrive at Times Parking.
You can reserve online (preferably), or by telephone on 0032 494 99 29 21 if you do not have access to the Internet.
You can alter your arrival and departure times on the site by logging on with your reservation and your e-mail address.
You can make the payment during your online booking or by bank card, credit card or in cash on your arrival at Times Parking.
You can easily adapt to your new flight schedule on our Web site.
After having picked up your vehicle, you will receive an e-mail with a link in which you can enter all your data in order to obtain your invoice.
You can make a reservation with the departure and return dates, you can specify and alter your flight times later.
We have child-seats in our shuttles.
People with reduced mobility get a suitable service: they are dropped off in the departure hall, in order to facilitate their movement in the airport.
On your return, call us on 0032 494 99 23 82 as soon as you have retrieved all your bags, before passing through Customs. Then, go down to floor 0, to the coach-parking area (P16). We will come to pick you up where we dropped you off on your departure.
You can contact us 24/7 on the number 0032 494 99 29 21 we will be happy to answer your questions.